What is the most effective way to contact AMDL Collections?
The most effective way to contact AMDL Collections is through email at
service@amdlcollections.com. We check our email daily and you should receive a reply within 48 hours. Go to AMDL homepage, click on "Customer Service", and enter your confirmation number. The Invoice/Receipt page will display showing your order informations including the shipment tracking number.
How long does it take for the product to arrive?
Processing Time: most orders are shipped within 1-2 business days. Business days are Monday to Friday.
Domestic Shipping:
Standard Shipping: most packages arrive in 2-5 business days (6-7 business days to Alaska and Puerto Rico) after shipment.
Priority Shipping: most packages arrive in 2-3 business days after shipment.
Expedite Shipping: most packages arrive in 1-2 business days after shipment, signature may be required.
International Shipping:
Standard Shipping: most packages arrive in 6-10 business days after shipment.
Priority Shipping: most packages arrive in 6-10 business days after shipment.
Expedite Shipping: most packages arrive in 3-5 business days (may takes up to 8 business days to some countries) after shipment.
Customers are responsible for all duties and taxes charged by the respective countries.
What are the payment options?
We accept Check/Money Order, Visa, Mastercard, Discover, Amercian Express, and Paypal. All payments must be in US currency. Please send your check/money order to:
AMDL Collections
P.O. Box 28334
Anaheim, CA 92809
Can you ship this item to my friend's address?
Yes, just enter the correct shipping address where you want the product to be delivered in the "Ship To" section during checkout. Please note, if you choose Paypal as a payment option, your country of residence must be the same as the country to which you are shipping. If the countries are different, please choose a different payment option.
Do you offer gift wrap and gift messaging?
All gift messages are free! Please email us your gift message and we will include it in the package. As of now, we do not offer gift wrap.
What is Card Security Code?
Is the last three numbers on the back of most credit card.
What is postal code?
Postal code is the zip code.
Yes, we ship worldwide. Please note, it is critical that you enter in the correct shipping address, especially the country. We recommend to always double check your shipping address in case of mispell or mistype.
You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
How do I use my promo code?
First, select the item(s) you want to purchase. Next, checkout and setup a new account or login to your existing account. During the checkout process, you will be able to type in your promo code.
What is a diecast car model?
A diecast car model is generally a scaled replica of a real vehicle. It is constructed of diecast metal and plastic parts. These models usually have excellent detail design for both the exterior and interior. Many models have workable parts such as: wheels, suspension, hoods, trunks, doors, etc.
What is the size of a diecast car model with a 1:12, 1:18, 1:24, 1:64 scale?
.Diecast car models are typically sized based on a real vehicle, just proportionately smaller. For example, a 1:12 scale model measures 1" for every 12" of the real vehicle. Therefore, a 120" real vehicle would be a 10" 1:12 scale model.
Can I preorder or special order a product?
Yes, you can preorder or special order a product. Just email us at
service@amdlcollections.com. Please provide us a description and product SKU number. We will contact you regarding the availablilty of the item.
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